Shipping policy

Shipping Policy

Processing Time

Orders are typically processed within 1–3 business days.

Shipping Time

Estimated delivery times:

  • United States: 7–10 business days

  • Canada: 5–10 business days

  • United Kingdom: 5–10 business days

  • Australia: 7–10 business days

  • International: 7–12 business days

Delivery estimates are not guaranteed and may vary depending on customs, weather, holidays, and carrier delays.

Order Tracking

Tracking information will be emailed once your order has shipped.

Lost Packages

If your package appears lost, please contact us. We will work with the carrier to investigate and help resolve the issue.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for packages delivered to an incorrect address provided during checkout.

Contact

Email: [support@dracolight.store]